We always try to provide the best possible service, but there may be times when you feel this has not happened and we would like you to tell us about this. Plese contact the Practice Manager, Janice Source. 

We have a practice complaints procedure – please ask any member of staff for a leaflet. In addition there is a suggestion box situated on the notice board in the waiting room.

For help and advice regarding a complaint you may contact:-
Patient Services Team, c/o South West Oxfordshire PCT,
Abingdon Community Hospital, Marcham Road, Abingdon, Oxon, OX14 4AG
Tel: 01235 205586 / 205585

Patient Advice and Liaison Service (PALS)

The PALS service provides information about local health services and voluntary agencies, and gives advice and support to patients, their families and carers, and staff. It aims to resolve problems and concerns quickly in an informal manner. Please contact PALS if you wish to raise any concerns regarding the Oxford Radcliffe Hospital Trust.

Free phone Helpline: 0800 052 6088